Privacy policy

At VisitGay.London we appreciate the importance of feeling safe online and we are fully committed to ensuring that your privacy is respected and protected.

Please read the following privacy policy in conjunction with the Cookies Policy to understand how we use and protect the information that you provide to us.

In this privacy policy, “Site”, “we”, “us” and “our” shall be references to VisitGay.London and references to “you” and “your” shall be references to you the user.

By browsing and using our Site you agree to this policy and the Cookies Policy governing your use of the Site. If you do not accept this policy, you must not use our Site.

This policy applies only to this Site and not to other websites to which we provide links. We also enter into agreements with commercial partners whose websites may be co-branded or framed by us and which you may visit directly through our Site for goods and services. These websites are not subject to our privacy policy. You are advised to read the privacy policy of such other websites.

We may change our privacy policy from time to time without notification and you should regularly review this policy when you visit our Site.

VisitGay.London is defined as the website and services that are owned and operated by Feud Media Limited and its subsidiaries.

Information that we collect from you

If you decide to register with our Site or sign up to receive email alerts you will be asked to provide certain information about yourself including your name and contact details. By submitting your personal information, you consent to the collection, use and transfer of your information in accordance with the terms of this privacy policy.

You can unsubscribe from email communications at any time using the unsubscribe link contained in each message.

We may also collect information about your usage of the Site, (including your IP address, geographical location, browser type, dates, times and length of visits and number of page views and other general information relating to your use of the Site) as well as information about you, from emails, phone calls or letters that you send to us. We will only use any such information in accordance with the terms of this privacy policy.

The personal information that you provide to us and that we collect, we will use in accordance with the UK’s Data Protection Act 2018 (DPA 2018), the Privacy and Electronic Communications (EC Directive) Regulations 2003, and the EU General Data Protection Regulation (Regulation EU 2016/679) (‘GDPR’).

We do not seek any personal data other than that which is reasonable and necessary for the purposes sought.

Any information that you submit to our Site including in any comments or reviews or photos or as part of any conversation or correspondence (where applicable).

Use of your Information

We will only use your information for the following purposes: (a) to enable us to provide you with access to all parts of the Site and to enable you to download information and materials from the Site; (b) where you have so consented on the registration form, to contact you with our newsletter other email updates and where you order products from us to confirm the order details; (c) to produce reports, statistics and analysis of the types of people who access the Site; (d) to contact you for your views on the Site and to notify you occasionally about important changes or developments to the Site; (e) to administer, support, improve and develop our Site.

If you change your mind about being contacted in the future, please let us know and we will remove you from our mailing list.

Disclosure of your Information

We do follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. We comply with the laws of the countries from which we operate.

By providing us with the information requested you are giving us your explicit consent to collect, process, disclose, transfer or store your Personal Data for the purposes of processing orders for goods/services.

We may disclose your personal data: (i) to any third party to whom disclosure is necessary to enable us to provide you with any goods or services which you have ordered including but not limited to data processors such as web hosting companies and email marketing service companies; (ii) where required to do so by law or court order; (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this privacy policy or under the Terms of Use; and (iv) to any group company or prospective buyer of all or substantially all of Feud Media Limited’s assets in connection with the sale or transfer of those assets to any prospective buyer.

Please note that this may include the transfer of your personal data to one or more countries outside the U.K.

By using the Site you consent to third parties having access to your personal data, including those outside the UK. You understand and accept that if your personal data is disclosed to third parties outside the EEA those parties may be based in territories that may not have data protection provisions in law. Every effort will be made to ensure that your data is processed solely to provide you with a newsletter or other email update, or in connection with a competition/promotion. We will attempt to ensure that your data is held safely.

The servers used to process your personal data are situated in the UK/EU, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the UK/EU from any other country in which you may be located and will be subject to EU & UK data protection laws rather than the laws of the country in which you are resident.

Other than as expressly set out in this privacy policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent. However, information you post to the Site may be visible to users of the website throughout the world. We cannot control how other users use your information and so you should be careful when submitting information about yourself on the Site. In particular you should be especially careful when posting or disclosing your contact details or address on the Site itself.

Accessing and Updating Information

You may opt out of any future contacts from us at any time. You can do the following at any time by using this Unsubscribe link that is placed at the bottom of all email communications.

You are also free to contact us via our contact form to:
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.

Our customers may request details of personal information which is held about them by VisitGay.London under the Data Protection Act 2018 by contacting the VisitGay.London Data Protection Compliance Officer.

Email tracking

If you use our service to register to receive communications via email then messages you receive may be trackable at an individual level, allowing us to determine, for example, opens and link clicks. This information is generally used to help assess the effectiveness of communications so that we can improve them and may occasionally be used to send relevant further communications in response to your actions (e.g. clicking a particular link) or inactions (e.g. not opening an email).

You can unsubscribe from email communications at any time using the unsubscribe link contained in each message.

Security and Data Retention

We employ appropriate and reasonable technical and organisational security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.


We use “cookies” on this site. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. They are widely used in order to make websites work more efficiently, as well as to compile statistical reports on website activity.

Usage of a cookie is in no way linked to any personally identifiable information on our site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of this website.

You can read our full Cookies policy here.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Guidelines regarding children

Personal information about children is a concern for all of us. At VisitGay.London we take the protection of children’s privacy very seriously. VisitGay.London does not encourage participation or visits by children. Visitors who are known to be under the age of 13 are prohibited from becoming a member of the site, and children under 18 are prohibited from purchasing goods and services.

Concerns and contacting us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via our contact form.

This Privacy Policy was last updated on 15 February 2023.

Also see:
Terms and Conditions
Cookies Policy

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